Simple, Transparent Pricing
Choose the plan that fits your community. All plans include every feature - no hidden costs, no surprises.
Hamlet
1-25 units
First month free
Perfect for small HOAs getting started with modern management.
Village
26-75 units
First month free
Ideal for mid-sized communities ready to scale.
Town
76-200 units
First month free
For HOAs with active boards or part-time managers.
City
201+ units
First month free
Custom solutions for large communities with dedicated support.
Everything Included in Every Plan
No feature gating. Every customer gets access to our complete platform.
Frequently Asked Questions
Your first month is free on every plan. We collect a card at signup but don't charge it until your trial ends — one month after you sign up. After that you're billed monthly; cancel anytime before the trial ends to avoid any charge.
Yes — every plan starts with your first month free. A credit card is required at signup, but you won't be charged until the trial ends a month later. Cancel anytime before then and you won't be billed.
Absolutely. You can cancel your subscription at any time. Your access continues until the end of your current billing period, and we offer a 30-day grace period for reactivation.
A unit is any residential property in your HOA - houses, condos, townhomes, or apartments. Commercial units are also counted. Choose the tier that matches your community size.
No problem! You can upgrade your plan at any time. We'll prorate the difference for the remainder of your billing period.
Every CoolHOA instance runs in its own isolated environment with encrypted data at rest and in transit. We perform automated daily backups with 30-day retention, and our infrastructure is hosted on Google Cloud with SOC 2 compliance.
Yes! CoolHOA supports CSV import for units, residents, and historical dues records. Our onboarding team can help you migrate data from spreadsheets or other HOA management tools at no extra cost.
Residents can pay dues via credit card, debit card, or ACH bank transfer—all powered by Stripe. Payments are processed securely and residents receive automatic receipts.
No setup fees and no long-term contracts. All plans are month-to-month. You can upgrade, downgrade, or cancel at any time with no penalties.
There are no user limits. CoolHOA supports role-based access with four roles: Admin (full access), Treasurer (financial access), Resident (portal access), and Guest (limited read-only). Add as many board members and residents as you need.
All plans include email support with a 24-hour response time. We also provide an in-app help center and onboarding assistance to help you get set up.